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The client is a professional wood processing company based in Australia, dedicated to providing high-quality wood products and services. When attempting to purchase a wood chipper locally in Australia, they found the prices to be very high, and the equipment’s quality and performance did not fully meet their needs. The client wanted to buy a cost-effective wood chipper from China but had strict requirements for equipment quality and performance, necessitating customization.
Based on the client’s needs, we recommended our 1500 model wood chipper. To meet the client’s high standards for equipment quality, we selected a top-brand engine and adjusted other details according to their specific requirements. The equipment was successfully delivered to Australia, and we provided detailed operation training and technical support to help the client quickly master the use and maintenance of the equipment.
After the 1500 model wood chipper was put into use, the client’s wood processing efficiency significantly improved, allowing them to complete large-scale wood processing tasks more quickly. By purchasing equipment from China, the client significantly reduced procurement costs, and the efficient operation of the equipment also lowered operating costs. The high quality and stable performance of the equipment further enhanced the client’s product quality, and they were very satisfied. The client stated, “We looked for many suppliers in China, but many couldn’t meet my customization needs. Tirox’s sales and technical staff repeatedly adjusted the plans, and finally, I got the machine I wanted.” The client highly praised Tirox’s products and services and expressed a strong desire to continue working with us in the future to further expand their business.
Through this custom project, Tirox demonstrated our strong ability to meet clients’ high-quality, high-requirement customization needs. We not only helped the client reduce procurement costs but also significantly improved their production efficiency and product quality.
If you have similar needs, please contact us to learn more about our custom solutions and product information.
