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Solution

At Tirox, we believe a wood chipper isn’t just a standard industrial machine; It also faces diverse environments, different usage habits and specific processing requirements.This is why we’ve established our Solution Center, compiling years of client challenges and our proven answers.

Solution Center: Answering All Your Questions

At TIROX, we understand that you may encounter various challenges and questions when selecting the right wood processing equipment. Whether you are faced with extreme climates, complex materials, or tricky on-site conditions, we have over 22 years of professional experience to provide you with reliable solutions. This center aims to answer the most common questions and help you make informed decisions.

Your working environment may be full of challenges, but our equipment is built to meet those challenges.

Hardwood, Green Wood, Fibrous Waste? Your Toughest Materials Are Our Standard.

Intelligent Sensing, Powerful Feeding. Effortlessly Conquering Every Working Condition.

We Precisely Engineer Your Output.

Maintenance-Friendly Design, Parts Within Your Reach.

Your investment should be a profit of revenue, not a liability.

Easily meet the strictest environmental standards, making your business not only efficient but also respected.

From placing your order to starting up your equipment, we’ll be with you every step of the way to ensure everything runs smoothly.

We offer more than just a piece of equipment; we provide a lifelong commitment to partnership.

Extreme Climate Challenges?

Your working environment may be full of challenges, but our equipment is built to meet those challenges.

We have fully considered the operational needs of the equipment in hot regions. For diesel engines, we ensure that their water-cooled radiators are well-designed and remind you to regularly clean the wood chip dust on the surface to maintain optimal heat dissipation. For hydraulic systems, high temperatures may cause the hydraulic oil to thin and affect power. Our solutions include:

  • Equipping a hydraulic oil cooler to actively cool the hydraulic oil.
  • Recommending the use of high-viscosity (such as 68-grade) high-temperature resistant hydraulic oil.
  • Designing a larger hydraulic oil tank as needed to enhance natural heat dissipation capacity.
Yes. In cold regions, we recommend using engine oil and hydraulic oil suitable for low-temperature environments (such as 32-grade), which can effectively improve starting performance. At the same time, please ensure that your equipment's battery is fully charged, as low temperatures will reduce battery performance. If necessary, engine preheating measures can be taken.
The thin air in high-altitude areas may affect the intake efficiency of diesel engines, resulting in a slight decrease in power. When you consult us, please inform us of your operating altitude. Our technical team will recommend and configure the most suitable engine according to the situation to ensure that the equipment can perform excellently in plateau areas.
This is crucial for operations in deserts or dusty environments. Our equipment has been designed with this in mind. The key maintenance you need to perform is: check and clean the air filter more frequently to prevent sand and dust from clogging it, which could lead to reduced engine power or wear. Additionally, regularly cleaning the dust accumulated on the radiator and the machine body can effectively protect your equipment.
Yes, any equipment exposed to the natural environment for a long time will accelerate aging, especially in low-latitude or high-altitude areas with strong ultraviolet rays. Intense sunlight will accelerate the aging of rubber components such as tires and hydraulic hoses. We recommend that when the equipment is not in use, you should cover it with a waterproof and sunproof cover as much as possible, and regularly check the condition of these easily aging components.
High-humidity environments can indeed accelerate the rusting of metal components. The surfaces of our equipment are all treated with professional anti-rust paint. To extend the equipment's service life, we recommend that you clean the machine body promptly after operation and conduct regular inspections and maintenance on key metal parts and lubrication points. For the electrical system, we ensure that key components such as the control panel have a good waterproof design to prevent line failures caused by moisture.
Salt spray is an environmental factor with extremely strong corrosiveness. If you work by the sea, you need to pay more attention to the anti-rust maintenance of the equipment. We suggest that you increase the frequency of lubrication and inspection, with special attention to protecting electrical connectors and metal structural parts. You can use professional anti-rust agents for additional protection to resist salt spray erosion.
In addition to following the recommendations for cold-starting (using low-temperature oil products and ensuring the battery is in good condition), you also need to check whether the freezing point of the engine's coolant meets the local minimum temperature requirements to prevent the radiator from freezing and cracking. Before operation, please clear the snow on the equipment, especially around the feed inlet and moving parts, to ensure safe operation.

Complex Material Processing?

Hardwood, Green Wood, Fibrous Waste? Your Toughest Materials Are Our Standard.

Absolutely yes! Chippers of any brand are strictly prohibited from processing wood containing hard foreign objects such as metals and stones. These foreign objects will immediately cause the blades to chip or even break, and in severe cases, damage the core components of the equipment. To protect your investment, please be sure to inspect and clean the raw materials before processing. Alternatively, you can choose a suitable hammer mill according to your materials.

Yes, our equipment is robustly designed to handle a variety of woods, from softwoods to most hardwoods. When processing hardwoods, it may be necessary to appropriately reduce the feeding speed and ensure that the saw blades or knives remain sharp at all times to achieve the best cutting results and efficiency.

For chippers, a small amount of bark and leaves usually do not have a significant impact. However, if you are processing a large amount of fluffy materials (such as palm leaves), you need to pay attention to feeding evenly and avoid feeding too much at one time, which may cause entanglement or blockage.

High-humidity wood chips are indeed more prone to sticking and clogging than dry ones. Some of our chippers adopt a screen-free design, which itself can effectively reduce the risk of clogging. If your materials have extremely high humidity, it is recommended that you appropriately control the feeding speed and regularly check whether the discharge port is unobstructed.

Our equipment is extremely robust and durable, but it is unrealistic for "one machine to handle everything". For example, processing waste wood with nails requires different tools or crushing structures compared to processing pure logs. Please tell us your main types of raw materials, and our experts will recommend the most suitable model or provide an optimal solution that covers most of your needs.

Soil and sand are the "natural enemies" of cutters, as they greatly accelerate the wear of the cutting edges, significantly reducing their service life and cutting efficiency. It's like using a good knife to cut stones. We strongly recommend that you try to clean off the soil from the logs before processing.

For large logs: If they are within the processing range of the equipment, our high-powered models can handle them directly. If they are really too large, using a wood splitter or chainsaw to cut them first is the simplest and most efficient method.

For irregular branches and twigs: Don't worry. Our machines are equipped with powerful, tooth-like pressure rollers that can automatically and forcefully pull them in. They are also very "smart" and can adjust their speed by themselves to prevent jamming.

Choosing the right machine is crucial. Tell us what kind of materials you process most frequently, and we can give you the most suitable recommendation.

Yes, palm materials, due to their thick and tough fibers, cause faster wear on the blades than ordinary wood. When processing such materials, you need to check, sharpen, or replace the blades more frequently to maintain efficient production. Alternatively, you can directly choose blades made of the super wear-resistant A8B material.

The key to processing hardwood lies in "stability" and "sharpness". Firstly, ensure that your blades are specially designed for hardwood and extremely sharp. Secondly, appropriately reduce the feeding or cutting speed to avoid excessive impact on the engine and transmission system. Our sturdy machine body and powerful power system are your reliable guarantees for processing hardwood.

Of course. We offer flexible customization services. For instance, you can choose an extended feeding conveyor belt to fit your production line, or opt for a 360-degree rotating discharge pipe, which facilitates loading or stacking materials at any location.

Start the conversation to established good relationship and business.

Didn’t find what you were looking for? Contact a Tirox engineer directly.

Tough jobsite challenges?

Intelligent Sensing, Powerful Feeding. Effortlessly Conquering Every Working Condition.

Of course. Almost all models of our chippers can be equipped with rubber tracks or steel tracks, allowing the equipment to move easily and flexibly on your site, even in muddy and complex terrains. For customers who need long-distance transportation, some of our models (such as 1053, 1063, and 1585) can be configured with a professional "road-going chassis" with a braking system and suspension system, which can be directly towed behind a vehicle at high speed on the road, making it very convenient.
This is the most common problem in mobile operations. A large number of our portable equipment can be optionally equipped with independent and reliable diesel or gasoline engines as power sources, allowing you to get rid of the dependence on the power grid completely and carry out work anytime and anywhere.
We are committed to optimizing the noise and vibration levels of the equipment in the design. For engine emissions, we choose brands that meet mainstream emission standards. However, environmental protection regulations vary from region to region. We recommend that you understand the specific local standards before purchasing, and we can provide relevant data such as equipment noise and emissions for your reference.
It is very convenient. Our portable equipment is designed for mobility and is usually integrated on a sturdy trailer chassis. We can configure a braking system and signal light plug that meet road standards according to your needs, allowing you to easily transfer between construction sites with a pickup truck or tractor, just like towing an ordinary trailer.
Dust generation is unavoidable in wood processing. For chippers, their slender discharge ports can themselves play a role in directional discharging and reducing dust diffusion. You can aim the discharge port at a truck or a designated stacking area for centralized treatment.
Safety is the top priority. We can equip the equipment with lighting lamps according to your requirements to cope with night or low-light working environments. At the same time, safety devices such as acousto-optic alarms and fire extinguishers configured next to the diesel engine are also customized safety options we can provide.

We design our equipment to be highly intuitive and user-friendly. The control panel is clear and easy to understand, and in particular, the intelligent feeding system can automatically complete most tedious adjustment tasks, significantly reducing the requirement for operators' experience. We will provide detailed operation videos and manuals to ensure your team can get started quickly.

This depends on your working environment. If your site has stable and sufficient industrial electricity supply, an electric motor is an ideal choice, as it produces lower noise and requires simpler maintenance. If you need to work outdoors without grid coverage or move between different locations, a diesel engine will provide you with complete power freedom.

Output & Quality Requirements?

From Maximum Throughput to Exacting Specifications, We Precisely Engineer Your Output.

The uniformity of the finished product is mainly determined by the blade gap and the screen. You can adjust the gap between the blade and the bottom knife to roughly control the size of the finished product. If your application (such as papermaking or pelletizing) has extremely strict requirements on size, we strongly recommend that you choose a model with a screen or configure an independent screening device at the back end. This is the most effective way to ensure the uniformity of the finished product specifications.

Your end use is the starting point that determines everything.

  • Biomass boiler fuel: Usually, the size requirement is not that strict, and high output is emphasized. A chipper without a screen may be more cost-effective.
  • Animal bedding/mulch: Wood chips with a specific size range are needed, so a model with a screen is a better choice.
  • Raw materials for wood-based panels or papermaking: The highest requirements are placed on the size and quality of wood chips, which need to be precisely controlled.

Please tell us your raw material type, expected output, and end use, and our experts will recommend the most suitable equipment model and configuration for you.

Because the output is affected by multiple factors: the type of material (hardwood/softwood), humidity, diameter, purity, and your feeding speed. For example, processing dry pine is much faster than processing wet mixed-wood branches. Therefore, we usually provide an output range, which can more truly reflect the equipment's performance under different working conditions.

To significantly improve the production efficiency of the chipper, please focus on the following three core points:

  1. Keep the cutting tools sharp: This is the most direct way to improve efficiency. Please regularly check and promptly sharpen or replace dull blades, as dull blades will seriously reduce crushing efficiency and increase energy consumption.
  2. Optimize the feeding operation: Make good use of the equipment's intelligent feeding system, which can automatically match the feeding speed to prevent engine overload. At the same time, maintaining uniform and continuous feeding can avoid blockages and maximize the use of equipment performance.
  3. Ensure smooth discharge: Check the feed roller teeth to ensure sufficient gripping force and avoid poor feeding. When pursuing high output and having low requirements for the uniformity of finished product size, you can consider removing the screen to significantly increase output and prevent blockages.
Absolutely. Our industrial-grade equipment is specially designed for long-term, high-intensity commercial operations. We will configure a larger-capacity fuel tank, a more durable diesel engine, and a more efficient cooling system according to your working system (such as 8 hours or 24 hours a day) to ensure that the equipment can support your desire for continuous production.

Concerns about Service & Support?

Maintenance-Friendly Design, Parts Within Your Reach. We Make Upkeep Simple, So You Can Focus on Growth.

Please contact our after-sales team immediately. Our experienced engineers can perform remote diagnostics using videos and images, and most issues can be quickly resolved through online guidance. For complex issues, we'll provide follow-up support solutions, such as arranging for a visit from a technician.

We are well aware of the losses caused by equipment downtime to you. We keep stocks of key vulnerable parts such as blades, belts, and filters to ensure that we can quickly respond to your needs. As a source manufacturer, we promise to provide original spare parts at reasonable prices.
Our equipment is designed with full consideration of operational convenience. The control system is intuitive and easy to understand, especially for portable equipment, and the basic operation can usually be mastered within half a day. We provide detailed operation manuals and video tutorials, and can also offer online training services to ensure that your team can get started quickly.
Daily maintenance is very simple and does not require profound professional knowledge. The main tasks include: keeping the equipment clean, checking bolt tightness, regularly adding grease according to the manual, and checking and replacing the "three filters" (air filter, diesel filter, oil filter), etc. A basic maintenance toolbox is standard with the equipment for your convenience in daily maintenance.
The service life of vulnerable parts (such as blades and belts) is directly related to your work intensity and the materials being processed. For example, when processing clean softwood, the blade life will be very long; while processing hardwood with sediment or palm waste, the wear will be much faster. We will give you a rough reference cycle based on experience and recommend that you check regularly and replace according to the actual wear situation.

Start the conversation to established good relationship and business.

Didn’t find what you were looking for? Contact a Tirox engineer directly.

Investment & Cost Optimization

Your investment should be a profit of revenue, not a liability. We provide a clear path to ROI and predictable operating costs.

Absolutely. To minimize labor intensity and labor costs, we offer a variety of automated loading options, such as hydraulic grabs (claws) or feed conveyors. These devices easily grab and transport heavy lumber, are easily operated by one person, and significantly improve work efficiency.

We understand your considerations regarding investment costs. We offer a variety of equipment models to suit different budgets and production needs. Our goal is to provide you with the best value solution, ensuring that every penny of your investment will yield the greatest return in future production, not just the lowest initial price.

We are committed to providing transparent quotations. Your quotation will clearly list all items. Beyond the equipment itself, the main additional cost is transportation fees. There will be no unexpected installation fees or mandatory training fees, allowing you to plan your budget more clearly.

Your operating costs are closely related to daily maintenance. Our equipment, especially models equipped with intelligent feeding systems, can automatically adjust the load to avoid unnecessary energy consumption. Keeping the blades sharp and the engine filters clean are the most effective ways to control fuel or electricity consumption. We will provide you with a detailed maintenance guide to help minimize your energy consumption.

The main vulnerable parts are blades, belts, and the engine's "three filters" (air filter, diesel filter, oil filter). The replacement frequency depends on the hardness and cleanliness of your raw materials, as well as the intensity of your work. For example, when processing clean softwood, the service life of blades is much longer than when processing hardwood containing sand and soil. We provide you with a detailed list of accessories and recommended replacement cycles, allowing you to have a clear expectation of long-term maintenance costs.

We design our equipment to be easy to maintain. Many routine maintenance tasks (such as lubrication, cleaning, and bolt tightening) can be easily done by yourself, which saves you a lot of professional service fees. We provide comprehensive operation and maintenance manuals to guide you through most daily maintenance work, with the main costs focusing on the regular replacement of vulnerable parts.

Your investment return mainly comes from two aspects: converting waste materials into valuable commodities (such as biomass fuel, organic mulch) and saving the waste disposal fees that would otherwise be paid. Based on the equipment model you choose and your raw material conditions, we can help you estimate the expected output, enabling you to calculate the investment return more accurately.

Regarding flexible payment methods, we are more than happy to discuss them with you. Please contact our sales team directly, and we will communicate possible payment plans based on your specific situation.

Environmental Compliance & Sustainability

Easily meet the strictest environmental standards, making your business not only efficient but also respected. We help you turn green waste into genuine green wealth.

We attach great importance to the environmental impact of our equipment. Each model has detailed technical specifications, including noise levels. You can compare these data with your local environmental protection standards. If needed, we can provide noise test data for specific models.

For dust control, you can opt for a high-efficiency dust removal system, such as a Cyclone dust collector, which can effectively collect most of the dust, keep your working environment clean, and meet environmental protection requirements. You can also use enclosed feeders and discharge conveyors, which can effectively reduce dust.

Our equipment is designed with full consideration of environmental protection factors. We recommend that you conduct regular inspections and maintenance in accordance with the maintenance manual, especially checking hydraulic pipeline joints, which can effectively prevent oil leakage. For diesel engines, we can configure engines that meet the emission standards of your region according to your requirements to reduce exhaust pollution and cope with environmental inspections.

We are committed to complying with international standards. Regarding whether specific models of equipment have environmental management system certifications such as ISO 14001, we also hold multiple CE certifications. Please contact our sales team, and they will provide you with the most accurate information.

The core design of our equipment has good adaptability. For example, the power system is modular. If emission standards are upgraded in the future, you can complete the upgrade by replacing the engine that meets the new standards, ensuring that your investment can comply with regulatory requirements for a long time.

Shipping & Delivery Assurance

From placing your order to starting up your equipment, we’ll be with you every step of the way to ensure everything runs smoothly. You only need to focus on selecting the right equipment during the pre-sales stage—leave all the challenges related to delivery and commissioning to us.

The specific delivery time depends on the model you choose and the degree of customization. If the equipment is in stock, we will ship it within 7 days. If customization is required, we will provide you with a clear and reliable production and estimated shipping schedule once you confirm the order.

For different types of equipment, we adopt professional export packaging solutions. We use iron frame reinforcement, rust-proof protective film wrapping, and for heavy goods, we will use iron sheet crates to minimize transportation risks. At the same time, we will arrange transportation insurance for you and clarify the responsibility in the contract to ensure your interests are fully protected.

Please rest assured. Our documentation team, with rich experience in international trade, will prepare all necessary customs clearance documents (such as certificates of origin, various certifications, etc.) for you. We can also guide you through the entire customs clearance process or provide DDP door-to-door service to simplify the process.

After the equipment departs from the port, we will immediately provide you with the logistics tracking number and query link. You can check the latest location of the equipment and the estimated arrival date online at any time. We will also remind you of the arrival time and required documents again before the goods arrive.

In such a case, please take photos or videos as evidence immediately and contact our after-sales team right away. We will start the handling process immediately and resolve the issue for you in accordance with the insurance terms and sales contract.

Yes, we can arrange door-to-door transportation services according to your needs. In addition, for your convenience, we accept payments in multiple currencies. If you have also purchased other equipment in China, we can provide you with free short-term storage and consolidation services to help you integrate goods and save transportation costs.

Start the conversation to established good relationship and business.

Didn’t find what you were looking for? Contact a Tirox engineer directly.

Long-term Partnership & Upgrades

We offer more than just a piece of equipment; we provide a lifelong commitment to partnership. Your equipment will be upgraded in sync with our technological advancements, and your success is our greatest achievement.

You have no need to worry at all. First, we use international standard parts as much as possible, making it convenient for you to purchase them locally. Second, we maintain a permanent record for every piece of equipment we sell. No matter when, as long as you provide the equipment serial number, we can supply you with precise original parts to ensure your equipment continues to operate smoothly.

Yes, we are constantly engaged in technological innovation. For key components such as blade materials and lubrication systems, we offer upgrade services. You can choose to equip your existing equipment with new, higher-performance parts, allowing you to enjoy efficiency improvements from technological progress at a lower cost.

When your business grows, we can provide you with multiple solutions. For example, we can slightly enhance efficiency by optimizing the cutting tools and transmission system. Alternatively, based on your new needs, we can offer larger models at preferential prices and assist you in handling the old equipment to ensure a smooth transition.

Absolutely. As we promise, we retain the design files for all equipment sold. As a manufacturing enterprise with 22 years of experience in wood chipper production, even if a model is discontinued, we still have the capability to produce or supply all its parts. Your investment is guaranteed for the long term.

We see you as a long-term partner, not just a one-time transaction. We are happy to regularly communicate with you about equipment usage experience and the latest industry technologies. Additionally, if you refer new customers to us, we will provide you with a token of appreciation (such as a cash reward or free parts) to thank you for your trust and support.

Didn’t find what you were looking for? Contact a Tirox engineer directly.

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